Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Attachment disappears

  • 7 odgovori
  • 0 ima ovaj problem
  • 8 views
  • Posljednji odgovor poslao david

more options

An email will be sent with an attachment. If another participant replies to it, the original email disappears, but then appears in the chat history of the reply, but the attachment no longer appears. It still exists on the server. How can I prevent the attachment from disappearing?

An email will be sent with an attachment. If another participant replies to it, the original email disappears, but then appears in the chat history of the reply, but the attachment no longer appears. It still exists on the server. How can I prevent the attachment from disappearing?

All Replies (7)

more options

Are you wanting the attachment to be included on replies? It is not clear. Thank you.

more options

I receive an e-mail with an attachment from person A. If a third person C replies to person A (and all other cc participants), the first original email with attachement is no longer in my Thunderbird mailbox as an original, but is in the history of person C's reply, but without an attachment. I want the original to be retained, as was customary in the past (and also today with outlook) (then I keep the attachment).

more options

Please check if your inbox is threaded. If so, see if the problem is corrected with unthreaded.

more options

Thank you for the quick reply. I do not understand the term "threaded" and cannot find a function in the inbox server that I can assign to the term. May be, that this is a Problem of translation?!

more options

highlight the inbox, select view>sort by and see if 'unthreaded' is ticked. If menu bar is not visible, click alt key first to display 'View' in menu.

more options

i found in the menu bar after "sort by" a german expression, that means something like "entry date order". Do you mean this expression? I marked this and it will take time to see, whether this works better.

more options

See attached screenshot.