Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Cannot access my e-mail in Verizon...I can get to my home page but when I try to get to my e-mail page it just has the banner...it will however work in IE...just started this the other day..all plugins are updated

  • 1 odgovor
  • 18 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao musicbuff57

musicbuff57
musicbuff57
more options

I have been trying to get into my Verizon e-mail..can access all the other departments but not e-mail. When I go to my homepage and click on the "unread messages" it goes to the red banner up top and has "conversations,contacts,calendar,and settings" but it doesn't load the e-mails. I checked my plugins and they are updated. I figured that since I can get into it on IE and not on Firefox that it is a Firefox problem...I have windows 7, and have the latest Firefox version..full version...not Beta. My default is Firefox. I have not encountered this problem before...sometimes it goes out but I think it is Verizon updating their site, this is the longest time.

I have been trying to get into my Verizon e-mail..can access all the other departments but not e-mail. When I go to my homepage and click on the "unread messages" it goes to the red banner up top and has "conversations,contacts,calendar,and settings" but it doesn't load the e-mails. I checked my plugins and they are updated. I figured that since I can get into it on IE and not on Firefox that it is a Firefox problem...I have windows 7, and have the latest Firefox version..full version...not Beta. My default is Firefox. I have not encountered this problem before...sometimes it goes out but I think it is Verizon updating their site, this is the longest time.

All Replies (1)

musicbuff57
musicbuff57 Vlasnik pitanja
more options

Problem solved...Turns out it was an extension that was causing the problem. "Ghostery" was the problem but I found out after I had taken out Firefox and reinstalled it. Disabled Ghostery and I can now access my Verizon e-mail. Come to think of it I think there was an update on that program just before it started acting up, cuz it was working ok until about four days ago.