Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox asks me if I "want to connect to:" every website, multiple times per website; to the point now its so annoying, i don't even use firefox. What can I do to correct this? Do I have a virus?

  • 7 odgovori
  • 10 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao Vivek

more options

when i initially open firefox, this is what pops up. This type of thing pops up multiple time per website.

Firefox wants to connect to snippets.mozilla.com on TCP port 443(https). show details

its asks me if i want to allow" or Deny" Similar pop ups come up continuously during my time on each site.

when i initially open firefox, this is what pops up. This type of thing pops up multiple time per website. Firefox wants to connect to snippets.mozilla.com on TCP port 443(https). show details its asks me if i want to allow" or Deny" Similar pop ups come up continuously during my time on each site.

All Replies (7)

more options

Hi,

This could be the pop up dialog of the firewall / AV software or another application control software installed in the PC. You may have to choose permanent exception if the pop up has that option, otherwise you may have to go into the settings of the software and change the options for Firefox.

more options

thanks! I thought about that, however it was working fine, until all of a sudden.. it just started doing this. Im afraid that my privacy could be jeopardized by disabling something for Firefox.. and I don't want to "allow forever" all these sites. It makes it nearly impossible to fluently use the internet because I constantly have to allow or deny everything. Here is an attached screenshot of what I'm talking about

more options

Firefox and other browsers would need access to ports 80 and 443 to work. I think you may want to enable port 80 and port 443 (when it asks) and choose Forever or at least Until Quit for a smoother experience. If you believe you downloaded Firefox from a safe site like mozilla.org and your PC is safe (like, there is no other rogue app that can hijack Firefox) then there shouldn't be cause for concern to give it Forever exception on ports 80 and 443.

edit:

"however it was working fine, until all of a sudden" This may happen if Firefox was updated, because the old signature or hash stored by the security application for Firefox would change. This may also mean that the previous version of Firefox already had unhindered access.

Izmjenjeno od strane Vivek

more options

Thank you very much!! It works much better now and is smooth. Would it be a good idea to maybe get my computer looked at in the event something MAY have hijacked my computer? The reason i ask, is because when this all started, there was 2 updates taking up all my RAM attempting to update. I didn't "allow" it to do it, it just started unknowingly to me. I stopped/cancelled them both and now have this problem. How could I check if I DO have a virus/spyware/etc?

more options

The updates could have been anything. Assuming that the security application is up to date and configured properly and didn't give any warnings may mean that they were legitimate - perhaps the OS updates or the security software itself or maybe the previous version of Firefox. I'm really sorry, but I'm not sure about the security applications for Mac OSes. I think it will be more helpful if you could post it in a Mac forum.

more options

I thought about that but assumed it'd be a Firefox issue and is why im here. Thanks though! Firefox seems to be working fine now

more options

You are welcome :)