We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 odgovor
  • 1 ima ovaj problem
  • 7 views
  • Posljednji odgovor poslao Matt_G

more options

Updated to latest version of Firefox portable. Afterwards couldn't start app anymore. It just crashes when I start the app. Using Windows 7 Enterprise 64 Bit.

Updated to latest version of Firefox portable. Afterwards couldn't start app anymore. It just crashes when I start the app. Using Windows 7 Enterprise 64 Bit.

All Replies (1)

more options

Hi swissCalvin,

Have you tried starting Firefox in Safe Mode by holding down shift while Firefox is starting up?

If the crash doesn't happen in Safe Mode, you should look at Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems. If it still happens, there are a lot of good troubleshooting steps in Troubleshoot Firefox crashes (closing or quitting unexpectedly).

Hopefully this helps!