Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

I want to downgrade from Firefox 14 back to whatever I had before this upgrade. I have lost the use of my 1Password add-in and it is mission critical to me,.

reiddouglas
reiddouglas
more options

I have apparently been upgraded to 14.0.1 which is not compatible with my version of agilebits 1Password, which contains all of my passwords for all of my logons. I am apparently not the only one with this problem because agilebits.com is completely non-responsive and inaccessible. Same problem with Digital Persona's fingerprint software, for that matter. How can I downgrade back to 13.0 so that 1Password will work again. How can I prevent any further upgrades until I can research what add-ins will work and which ones won't. This is a huge waste of my time to accommodate your migration path at the expense of everyone else.

I have apparently been upgraded to 14.0.1 which is not compatible with my version of agilebits 1Password, which contains all of my passwords for all of my logons. I am apparently not the only one with this problem because agilebits.com is completely non-responsive and inaccessible. Same problem with Digital Persona's fingerprint software, for that matter. How can I downgrade back to 13.0 so that 1Password will work again. How can I prevent any further upgrades until I can research what add-ins will work and which ones won't. This is a huge waste of my time to accommodate your migration path at the expense of everyone else.

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Have you checked for updates for those products?

(1) Agilebits 1Password

https://agilebits.com/onepassword/win/release_notes (Sept. 10, 2012)

(2) Fingerprint software

Finger print reader not supported - mozillaZine Forums

John99
John99
more options

I note agilebits.com appears to claim supporting current releases of 32 bit browsers, so it should support Firefox 15 and 16.

I note they have a support forum and apparently a recent post from a Firefox 15 user: http://forum.agilebits.com/index.php?/topic/10942-1password-toolbar-button-missing-in-firefox-private-browsing/page__hl__firefox__fromsearch__1

Your best course of action may be to ensure you have the latest update of their software, and contact their support forum.

It is not recommended you downgrade. Using outdated versions of Firefox increases the risk to your computer and to your personal data. See 

 I am apparently not the only one with this problem because agilebits.com is completely non-responsive and inaccessible.

Are you saying you are unable to access their Website with Firefox 14 ? because I have just visited the site using Firefox 17.

Izmjenjeno od strane John99

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Also, please note that Firefox 13.0.1 was released in late June and the current release is Firefox 16.0.1. I'm not sure how you just got updated to Firefox 14.0.1. ??

Most add-ons now continue to work with new Firefox releases. However, in some cases, you need to update the add-on as well.

For security reasons, it is recommended that you keep up with updated versions as much as you can. Security Advisories for Firefox.