Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

How do I get rid of vafmusic2 customized web search????

  • 2 odgovori
  • 8 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao cor-el

pianophixer
pianophixer
more options

this search was installed after I was supposedly updating my music player and now I can't even get windows to uninstall it from the installed programs list. How can I get rid of this invasive program. I've run all the spyware detectors that I have and nothing seems to be able to get rid of it. This is on firefox. Have not checked my other browsers

this search was installed after I was supposedly updating my music player and now I can't even get windows to uninstall it from the installed programs list. How can I get rid of this invasive program. I've run all the spyware detectors that I have and nothing seems to be able to get rid of it. This is on firefox. Have not checked my other browsers

All Replies (2)

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have suspicious extensions installed the uninstall or disable them.

Try to use the SearchReset extension to reset some preferences to the default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

You can check for problems with preferences and rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default value.