We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot open/close tabs that are part of an open folder - like ghosts

  • 2 odgovori
  • 1 ima ovaj problem
  • 5 views
  • Posljednji odgovor poslao strobe

more options

When I open a new tab, sometimes 2 or more tabs appear & cannot be closed and then that page is not able to be visited. They are like ghosts - they appear but you can't open/close them (they can be pinned, however, but still not able to be viewed). Thanks

When I open a new tab, sometimes 2 or more tabs appear & cannot be closed and then that page is not able to be visited. They are like ghosts - they appear but you can't open/close them (they can be pinned, however, but still not able to be viewed). Thanks

Izabrano rješenje

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (2)

more options

Odabrano rješenje

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
more options

Thank you, cor-el! I think it's the Adblock Plus Pop-up Addon extension that caused the problem. I will post again if it starts again.