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Thunderbird ignore all menu clicks, and hangs after selecting a mail, for example, to be deleted or moved.

Marcelo Nicolet
Marcelo Nicolet
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On start (and may be, getting some new mail) all I can do is select some folder or some mail from Inbox, which is correctly displayed. After that, I cannot 1) Do some operation on the selected mail (Delete, Move) 2) Select anothe folder 3) Activate an option from main menu (File, Help, Tools, etc) 4) Execute a toolbar button (Write, etc)

When I try to exit TB using the "x", the system tells that TB is not responding and ask for a "Force quit".

Using TB (dont remember the exact version, but the file was uodated on April 2013) on Ubuntu 10.04.

The trouble started after a reboot because the update system updated the ssl lib...

TIA

On start (and may be, getting some new mail) all I can do is select some folder or some mail from Inbox, which is correctly displayed. After that, I cannot 1) Do some operation on the selected mail (Delete, Move) 2) Select anothe folder 3) Activate an option from main menu (File, Help, Tools, etc) 4) Execute a toolbar button (Write, etc) When I try to exit TB using the "x", the system tells that TB is not responding and ask for a "Force quit". Using TB (dont remember the exact version, but the file was uodated on April 2013) on Ubuntu 10.04. The trouble started after a reboot because the update system updated the ssl lib... TIA

Chosen solution

Yes, I have the Mozilla version.

Nevertheless, the problem was really in a bad kernel update; all the event queue was losing key and mouse events. But it was evident for me after a while.

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All Replies (2)

christ1
christ1
  • Top 25 Contributor
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Are you using the original Thunderbird version from Mozilla, or the one provided by your distribution?

Are you using any kind of anti-virus software?

Marcelo Nicolet
Marcelo Nicolet Question owner
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Chosen Solution

Yes, I have the Mozilla version.

Nevertheless, the problem was really in a bad kernel update; all the event queue was losing key and mouse events. But it was evident for me after a while.