Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Deleted attachments keep reappearing

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by SGML

SGML
SGML
more options

Hi

I am using Thunderbird 31.1.1 on a Mac Pro. I am having a problem deleting attachments.

I decided to move to Thunderbird as Apple Mail is so clunky when removing attachments. Thunderbird seems much smoother and more intuitive. However, once I have deleted an attachment (whilst retaining the original message), the message reloads moments later with the attachment still there.

I have sorted my "all" mailbox by size, and when I delete the largest attachments, the mail drops down the ranks and essentially disappears, as you would expect, but then it will pop back up again with the attachment.

Any help would be appreciated.

Thanks

Hi I am using Thunderbird 31.1.1 on a Mac Pro. I am having a problem deleting attachments. I decided to move to Thunderbird as Apple Mail is so clunky when removing attachments. Thunderbird seems much smoother and more intuitive. However, once I have deleted an attachment (whilst retaining the original message), the message reloads moments later with the attachment still there. I have sorted my "all" mailbox by size, and when I delete the largest attachments, the mail drops down the ranks and essentially disappears, as you would expect, but then it will pop back up again with the attachment. Any help would be appreciated. Thanks

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

My guess is IMAP mail account synchronized to a server that simply does not support dropping attachments so the sync re-downloads the attachment instead of updating the other way.

SGML
SGML Question owner
more options

Thanks Matt

This is what I assumed as well, so I had a play around with the IMAp settings in Gmail. I switched the auto expunge to the non default setting "Auto-Expunge off - Wait for the client to update the server.", and it seemed to work for an afternoon, so I merrily went away and deleted a load of attachments.

Unfortunately, they have all just popped back up again.