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Firefox sync seems to be not sending verification email, it is been like this for 2 weeks.

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by NoahSUMO

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Hi I have checked my spam mail and ask for resend but still no verification email and I also checked that my email is not full and able to receive email from multiple parties without problem. I am on gmail not sure if that helps.

Hi I have checked my spam mail and ask for resend but still no verification email and I also checked that my email is not full and able to receive email from multiple parties without problem. I am on gmail not sure if that helps.

All Replies (2)

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That's horrible. Sorry you had to deal with this problem for 2 weeks. You can private message me your email if you would like and I can ask someone to search the sync system for it.

Please copy and paste the info from your sync log by typing about:sync-log into your url bar and pressing enter.

The 1st link at the top of that page is what we want. It will be named error-*numbers*.txt. Click it and copy all the information out of it and paste it here. Thanks!

Modified by NoahSUMO

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From your log, we see that Sync is trying to contact a non-gmail email address of yours. You probably use that email for forwarding to gmail but the devs think the confirmation email could be getting caught by a spam filter at akidox.com before the forwarding.

They suggest you sign up for sync directly with your gmail address. Please try that and let me know how it goes.