Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Embedded soundclouds won't show on a forum. But they used to unti recently. Why has it stopped working on Firefox?

  • 3 replies
  • 5 have this problem
  • 6 views
  • Last reply by cor-el

more options

Hi On a music discussion forum, embedded soundclouds have 'disappeared' in the past week or so. I can still see them if I use IE or Google Chrome but not on Firefox. Where I should be able to see a playable embedded soundcloud there is simply a white rectangle with the soundcloud logo in the middle. No artisit/title, no play button. Nothing but the Soundcloud logo. Help!

Hi On a music discussion forum, embedded soundclouds have 'disappeared' in the past week or so. I can still see them if I use IE or Google Chrome but not on Firefox. Where I should be able to see a playable embedded soundcloud there is simply a white rectangle with the soundcloud logo in the middle. No artisit/title, no play button. Nothing but the Soundcloud logo. Help!

All Replies (3)

more options

I've added an image of the 'empty' soundcloud embed, It is not empty on IE or Chrome.

more options

Firefox 42+ has a Tracking Protection feature that is enabled by default in Private Browsing mode. When you are in private browsing mode then Firefox can show a shield icon at the left end of the location/address bar that some content is affected.

You can disable this feature in "Options/Preferences > Privacy" or via the about:privatebrowsing page that get when you open a New Private Window.

  • Options/Preferences > Privacy: "Use Tracking Protection in Private Windows"

If you use extensions ("3-bar" menu button or Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure such extensions do not block content. There is security software that can interfere with loading content, so check that as well.

more options

You can try to temporarily allow all cookies including third-party cookies to see if that has effect.

To see all History and Cookie settings, choose:

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"