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I downloaded and installed Firefox but it won't open. It is running somewhere as I can see t in task manager, but no browser appears.

  • 3 replies
  • 3 have this problem
  • 2 views
  • Last reply by philipp

pirran
pirran
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As stated above, FF just won't function. I have tried starting FF in safe mode but it still won't run any kind of browser or application, other than appearing in task manager. I have uninstalled/reinstalled, rebooted, etc, but there's no change. I have a fairly new machine, running windows 10 and i7 core. Chrome and MS Edge are working fine. Help me pls!

As stated above, FF just won't function. I have tried starting FF in safe mode but it still won't run any kind of browser or application, other than appearing in task manager. I have uninstalled/reinstalled, rebooted, etc, but there's no change. I have a fairly new machine, running windows 10 and i7 core. Chrome and MS Edge are working fine. Help me pls!

All Replies (3)

philipp
philipp
  • Moderator
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hi pirran, can you get firefox beta to start? (it recently received a fix for problem you're describing which is apparently hitting a small number of users): https://www.mozilla.org/firefox/channel/desktop/

pirran
pirran Question owner
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Hi Philip thanks for trying to help. I just tried the beta at your link and sure enough it works!! What is this beta then? A new version or what? Thanks very much!!!

philipp
philipp
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firefox beta is a pre-release version where we test bug fixes and changes before they are released to the general audience of firefox users. i think there is going to be a firefox update to 49.0.2 next week that should also contain the fix for the problem you were seeing.