Multiple crashes
I'm having multiple crashes, on different sites (mainly sites with video's / flash). Also happens in Safe Mode. I have hardware acceleration on (also tried it off). My flash is up-to-date.
I've tried resetting Firefox, removing add-ons, running in safe mode, malwarebytes, uninstall/reinstall and it's still crashing.
bp-95bd22cb-364f-46d6-aea8-d42ac2161229 29-12-2016 12:16 bp-86d0a302-a5b7-46ad-ae1d-fc7112161226 26-12-2016 17:25 bp-045aee8f-91ea-4511-9915-442f92161226 26-12-2016 15:39 bp-c75898b7-0e55-47a3-be64-a35292161215 15-12-2016 20:26 bp-f4d712c8-deb6-4833-972a-9117b2161215 15-12-2016 19:25 7221978f-269e-4fb7-8bd3-15988c18bfb3 8-12-2016 21:37 bp-8f76c4d4-d775-4244-a674-da8d72161203 3-12-2016 19:55 bp-d089eed6-e53b-42e9-b105-ce1f02161126 26-11-2016 14:11 1d9f3ee9-1621-4245-bf7c-8c0980c4ef39 26-11-2016 00:32 bp-7080ecc2-6574-44e0-a3d3-f99132161123 23-11-2016 21:54 93ed9b08-5ca9-4c25-8fd0-3c95b739b363 23-11-2016 21:39 bp-5b2a9e37-0c30-4d35-a054-9e6472161119 19-11-2016 17:07 ecf4dbb4-c2ba-4996-84f0-0ca1224d06f1 2-11-2016 22:57 bbe4abf5-17b0-42dd-b597-594113edc77d 29-10-2016 00:42 9f53a35b-8e88-4dea-b67f-e8e71ffa9835 28-10-2016 00:06
All Replies (8)
hi, these crashes appear to be out-of-memory crashes most of the time. please replace adblock plus with https://addons.mozilla.org/firefox/addon/ublock-origin/ which is a bit lighter on resources. in addition you could try updating to the 64bit version of firefox beta, which already contains a fix for one particular type of crash which shows up a couple of times in your data: https://www.mozilla.org/en-US/firefox/beta/all/
Thanks man, I followed your steps. Works quite fine now. I disabled my flash and got the 64bit version.
The problem I have now I can't watch video's on certain sites, mainly Twitch. It works fine in Chrome. Any tips?
thanks for reporting back! what's happening instead - does the video just stay black or is there any particular error message? do all the browser features show up as supported on the http://www.youtube.com/html5 test site?
one thing that is also strange in your reported data is that flash 23 & flash 24 appear to be installed side by side which is likely stemming from a buggy installation. i'd try to use the adobe flash uninstaller tool from https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html and install the plugin again afterwards.
in addition you could try to update your nvidia graphics driver: http://www.geforce.com/drivers/results/113448
Thanks for the support.
All features are supported on the http://www.youtube.com/html5 site.
I delete flash (both 23 and 24) and did not reinstall it. So I'm not using the plugin. (I also uninstalled Java and reinstalled it).
I updated my Nvidia drives - all are up to date.
Twitch seems very slow. It takes more than 10 seconds to load and keeps stuttering / buffering (sometimes firefox doesn't respond). This doesn't happen on Chrome. uBlock is active but it shouldn't be a problem (other sites works fine). NoScript is also active but only blocking Quantserve and Scorecardresearch (both trackingscripts).
Any idea?
Anyone knows a solution?
Modified by Testling
Still having problems :(
could you open a new question for the twitch issue - it will get more attention then?
Create a new profile to test if your current profile is causing the problem.
See "Creating a profile":
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.