We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't delete more than one tile on a new tab at one time

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by cor-el

more options

When I open a new tab, I have it set for tiles, but if I remove one thumbnail, I cannot remove any more than that. Or if I pin a thumbnail, I cannot move around any other thumbnails. Is there a way to fix this?

When I open a new tab, I have it set for tiles, but if I remove one thumbnail, I cannot remove any more than that. Or if I pin a thumbnail, I cannot move around any other thumbnails. Is there a way to fix this?

All Replies (1)

more options

This shouldn't happen.

Changes made manually on the about:newtab page are stored in prefs that you can find on the about:config page.

  • browser.newtabpage.pinned stores websites that you have pinned to a tile.
  • browser.newtabpage.blocked stores websites that you have removed by clicking the X button in a tile.

You can check for problems with preferences.

Delete possible user.js and numbered prefs-##.js files and rename/remove the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.

You can use this button to go to the current Firefox profile folder: