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I cannot complete credit or debit card payments online since Saturday last.

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

heebiejeebie
heebiejeebie
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For the last four days I have been unable to complete online payments for online purchases. After entering full payment details the transactions stall and don't go through to the Bank issuer for approval. In other words the screen just does nothing and the payment is not completed

For the last four days I have been unable to complete online payments for online purchases. After entering full payment details the transactions stall and don't go through to the Bank issuer for approval. In other words the screen just does nothing and the payment is not completed

All Replies (3)

FredMcD
FredMcD
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Did you press the Send button?

heebiejeebie
heebiejeebie Question owner
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Yes I press the send button!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (e.g. Adblock Plus, NoScript, Ghostery, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window