We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Downloaded FF Portable. Set up Windows shortcut. I get splash screen but it will not load up. Help?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by James

KimSpirit123
KimSpirit123
more options

Hello, I just successfully downloaded Firefox Portable. The Wizard asked if I wanted it to load right up. I did. Nothing happened other than a very brief splash screen. I confirmed the exe's location. I set up a shortcut on Windows. I double click on it. I get the splash screen for a second or so. Then nothing. Anyone? Thank you much. I have run malware checks. I have added a firewall exception. I am flat out of ideas.

Hello, I just successfully downloaded Firefox Portable. The Wizard asked if I wanted it to load right up. I did. Nothing happened other than a very brief splash screen. I confirmed the exe's location. I set up a shortcut on Windows. I double click on it. I get the splash screen for a second or so. Then nothing. Anyone? Thank you much. I have run malware checks. I have added a firewall exception. I am flat out of ideas.

Chosen solution

Is this with WinXP (NT 5.1) as your Chrome 49.0 UA you used to post with shows.

Firefox 53.0 and later has required Windows 7, 8 (8.1), 10 to run.

At most you can use the old legacy portable Firefox 52.9.0 ESR https://portableapps.com/apps/internet/firefox-portable-legacy-52


https://support.mozilla.org/en-US/kb/end-support-windows-xp-and-vista

Read this answer in context 👍 0

All Replies (1)

James
James
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Is this with WinXP (NT 5.1) as your Chrome 49.0 UA you used to post with shows.

Firefox 53.0 and later has required Windows 7, 8 (8.1), 10 to run.

At most you can use the old legacy portable Firefox 52.9.0 ESR https://portableapps.com/apps/internet/firefox-portable-legacy-52


https://support.mozilla.org/en-US/kb/end-support-windows-xp-and-vista

Modified by James