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No webpages load after update to Firefox 76

  • 5 replies
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

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All pages stopped loading after the update to v. 76 (and they load perfectly well elsewhere). I've tried removing Firefox from Windows Firewall and installing it back, refreshing Firefox, switching off all add-ons and extensions - nothing helps. Finally I've uninstalled Firefox and installed it again - still no pages open.

Please help...

All pages stopped loading after the update to v. 76 (and they load perfectly well elsewhere). I've tried removing Firefox from Windows Firewall and installing it back, refreshing Firefox, switching off all add-ons and extensions - nothing helps. Finally I've uninstalled Firefox and installed it again - still no pages open. Please help...

All Replies (5)

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Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

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I’ve done all that - doesn’t help. I think something is wrong with this update

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Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network.

[v56+] Type about:preferences#general<enter> in the address bar. Look for Network. +++++++++++++++++++++ Look for Configure How Firefox Connects and press the Settings button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first try No Proxy. If there is a problem, then try System Proxy.

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Doesn't help. No Proxy or System Proxy - still no pages load.

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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
+++++++++++++++++++++++++++++++++++++++++
Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia