Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird migration

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by mail887

more options

Finally got a new PC. Win 10 64bit. On old computer, was win 7 then moved to win 10. 32 bit OS. T-bird has been working great on old system. I found the "how to" migrate my DB and info to new machine. Thought I followed instructions well but did not work. On opening T-bird it was asking for which profile to use and the first time I selected default which did not allow any of the old data to populate. Upon re loading the T-bird folder in the roaming folder I selected something else (don't remember) and all info populated. Everything worked well until I rebooted the machine. Then it was gone. I then tried copying the profile file and using that and now T-bird doesn't even open. I get a window stating "no profile found". Tried un-installing T-bird and re-installing, no luck. Same issue no profile. It is now beyond my paygrade. Help! Thanks, J

Finally got a new PC. Win 10 64bit. On old computer, was win 7 then moved to win 10. 32 bit OS. T-bird has been working great on old system. I found the "how to" migrate my DB and info to new machine. Thought I followed instructions well but did not work. On opening T-bird it was asking for which profile to use and the first time I selected default which did not allow any of the old data to populate. Upon re loading the T-bird folder in the roaming folder I selected something else (don't remember) and all info populated. Everything worked well until I rebooted the machine. Then it was gone. I then tried copying the profile file and using that and now T-bird doesn't even open. I get a window stating "no profile found". Tried un-installing T-bird and re-installing, no luck. Same issue no profile. It is now beyond my paygrade. Help! Thanks, J
Attached screenshots

All Replies (1)

more options

OK, Finally got my migration working.

> My new machine was defaulted to "not showing" folders and files. So when I went to replace the "Thunderbird" folder from my other machine I couldn't find where it went. Once I "showed" my folders and files I could place the "Thunderbird" folder in the correct place. > Then launched Thunderbird and set my old profile as DEFAULT all worked well.

It did take a bit of looking around the different posts to figure it out. Thanks to those who ask questions and those who answer them.

I hope this helps others out.