Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox does not recognize microphone on onedrive.live.com

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by jonzn4SUSE

touchstone11
touchstone11
more options

I am trying to use the dictation feature on word (onedrive.live.com document). Firefox does not list the microphone, the webpage says I need to click on the locked icon (next to the URL). The microphone is not listed, in addition there is not a way to whitelist sites in the privacy settings.

There is no way to get the microphone working for the dictation feature in word on microsoft office online.

I am trying to use the dictation feature on word (onedrive.live.com document). Firefox does not list the microphone, the webpage says I need to click on the locked icon (next to the URL). The microphone is not listed, in addition there is not a way to whitelist sites in the privacy settings. There is no way to get the microphone working for the dictation feature in word on microsoft office online.

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Yes, I am able to replicate the issue in Win 7 and Linux. see screenshot.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

After turning off ETP and allowing the 3rd party cookies I get the issue, but different error message. see screenshot

Also found this, but the download is no longer there. https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Followed the below instructions, even tried Win 10, but get the same error. Maybe someone from dev and can chime in.

https://support.microsoft.com/en-us/office/troubleshoot-dictation-issues-in-microsoft-365-for-the-web-5e69be5f-4357-43f0-a99a-ed903443cd9b?ui=en-us&rs=en-us&ad=us#ID0EABAAA=Firefox

Modified by jonzn4SUSE