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Can't make changes to my inbox

  • 5 replies
  • 0 have this problem
  • Last reply by david

emmelie
emmelie
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Hi there,

I can't rename any folder in my Thunderbird inbox or add new subfolders. If I right click and add subfolder nothing happens same when I click on rename.

Thanks

Hi there, I can't rename any folder in my Thunderbird inbox or add new subfolders. If I right click and add subfolder nothing happens same when I click on rename. Thanks

All Replies (5)

david
david
  • Top 10 Contributor
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More information may help. Is this a POP account or IMAP?

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emmelie
emmelie Question owner
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It's an IMAP Account

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david
david
  • Top 10 Contributor
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I suggest you go online for the account and rename the folders there.

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emmelie
emmelie Question owner
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Thank, How do I do that? The email is a work special one so can't just go to an gmail account and log in.

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david
david
  • Top 10 Contributor
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This appears to be a work-related account, not a personal one. You may need to contact the management of the organization for assistance with the account.

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