We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox keeps asking to use 3.6.13 update although "about firefox " in help shows firefox is already using 3.6.13.

  • 2 replies
  • 39 have this problem
  • 2 views
  • Last reply by AZJake

AZJake
AZJake
more options

After updating to Firefox 3.6.13 I keep getting notifications to update to version 3.6.13 after I have installed the update and restarted Firefox. Looking at the Help tab "About Mozilla Firefox" the version shown is 3.6.13.

This notification keeps appearing every time I open Firefox. Some times while I am using the browser in other tasks.

After updating to Firefox 3.6.13 I keep getting notifications to update to version 3.6.13 after I have installed the update and restarted Firefox. Looking at the Help tab "About Mozilla Firefox" the version shown is 3.6.13. This notification keeps appearing every time I open Firefox. Some times while I am using the browser in other tasks.

Modified by AZJake

Chosen solution

See:

Read this answer in context 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

See:

AZJake
AZJake Question owner
more options

Reinstalling Firefox as directed in the first step under Updates reported when running newest version worked.

Program now works correctly again. Thanks for your assistance cor-el.