We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Silverlight plugin continues to crash when adding attachment to email despite uninstalling and reinstalling both silverlight and firefox 4 and other troubleshooting recommended. Need help urgently.Thanks

more options

On adding attachment to hotmail email the page does not respond. On closing program am informed that silverlight plugin has crashed. Have reloaded and sent reports to both microsoft and firefox, tried all troubleshooting recommended, uninstalled and reinstalled both latest silverlight and firefox 4 but on trying the attachment after each step silverlight continues to crash. Tried attachment on yahoo email, same thing.

On adding attachment to hotmail email the page does not respond. On closing program am informed that silverlight plugin has crashed. Have reloaded and sent reports to both microsoft and firefox, tried all troubleshooting recommended, uninstalled and reinstalled both latest silverlight and firefox 4 but on trying the attachment after each step silverlight continues to crash. Tried attachment on yahoo email, same thing.

Chosen solution

This is a really old question but anyone with this problem should try updating to the latest Firefox and the latest Silverlight. We don't usually see problems when both are up to date.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

This is a really old question but anyone with this problem should try updating to the latest Firefox and the latest Silverlight. We don't usually see problems when both are up to date.