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installed Firefox 10.02 Every time I open the browser, it runs the Add-on compatibility check and then opens the "welcome to Firefox update page" together with my home page. I try the your suggestions . Please help

  • 4 replies
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  • Last reply by backyard23

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I installed 10.02 twice, including once with Firewall off . Still have same result. Every time I open browser, it runs the Add-on compatibility check (?) and then opens the "welcome to Firefox update page" together with my home page.

I installed 10.02 twice, including once with Firewall off . Still have same result. Every time I open browser, it runs the Add-on compatibility check (?) and then opens the "welcome to Firefox update page" together with my home page.

All Replies (4)

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You might have multiple tabs set as your home page. Close all other tabs except your home page then go to Tools-options click "general" tab and click "use current".

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Make sure that Norton isn't protecting or restoring files in the Firefox Profile Folder

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Not clear. What do I do after locating the file?

Modified by backyard23

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Sorry. This does not work.