Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I click on things that need to open a pop up nothing happens

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

margaretkaye
margaretkaye
more options

All of a sudden when I click on part of a page that would open a small window for details or info, or like when I'm printing postage in PayPal and a new window should open with the label on it, nothing happens. My popup blocker is off. I uninstalled and reinstalled Firefox. I reset Firefox. There's no bar showing saying that anything was blocked. It's just nothing at all.

All of a sudden when I click on part of a page that would open a small window for details or info, or like when I'm printing postage in PayPal and a new window should open with the label on it, nothing happens. My popup blocker is off. I uninstalled and reinstalled Firefox. I reset Firefox. There's no bar showing saying that anything was blocked. It's just nothing at all.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Which security software (firewall, anti-virus) do you have?

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.