Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

On updating Firefox cannot connect as not connected to internet

  • 1 odpověď
  • 7 má tento problém
  • 1 zobrazení
  • Poslední odpověď od guigs

Paul.gifford
Paul.gifford
more options

Unable to connect

Firefox is currently in offline mode and can't browse the Web. 

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your mobile device's data or Wi-Fi connection.


How do I get it to connect without deleting and reinstalling.

Unable to connect Firefox is currently in offline mode and can't browse the Web. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your mobile device's data or Wi-Fi connection. How do I get it to connect without deleting and reinstalling.

Všechny odpovědi (1)

guigs
guigs
more options

Hi Paul.gifford, There are a couple of troubleshooting tricks that you can try in order to resolve this issue.

  1. Open a new tab and swipe over to the history panel
  2. Long tap on the entry and remove the cannot connect entry
  3. Close Firefox from the app manager
  4. Toggle the connection on the mobile device if you are on wifi
  5. Open Firefox and open a new tab to the website you were trying to visit.

Did this help?