Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Workarounds for Firefox crashes during Facebook sharing of articles?

  • 1 odpověď
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od Safwan Rahman

ap1004
ap1004
more options

For the past few versions, I experience a crash when I attempt to share a link via Facebook from a website that has the "Share on Facebook" button. I am able to sign into Facebook after pressing the button and am able to write in the comments prior to my submitting the link. However, once I hit the share button in the Facebook window, Firefox crashes.

Here is my crash report link: https://crash-stats.mozilla.com/report/index/80e87a20-8094-41de-92f1-5f75e2150530

For the past few versions, I experience a crash when I attempt to share a link via Facebook from a website that has the "Share on Facebook" button. I am able to sign into Facebook after pressing the button and am able to write in the comments prior to my submitting the link. However, once I hit the share button in the Facebook window, Firefox crashes. Here is my crash report link: https://crash-stats.mozilla.com/report/index/80e87a20-8094-41de-92f1-5f75e2150530

Všechny odpovědi (1)

Safwan Rahman
Safwan Rahman
  • SUMO Warrior
more options

Hi, Can you please share the Website name so we can investigate the problem? Till that, can you please try disabling Hardware Accelator and try again? Then perform these steps:

  1. Open Firefox Options window (Preferences on Mac or Linux) as follows:
    • Click the menu button New Fx Menu and select Options for Windows or Preferences on Mac or Linux.
  2. In the Firefox Options (or Preferences) window, click the Advanced tab, then select General.
  3. In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  4. Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

Upravil uživatel Safwan Rahman dne