Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Friends are reporting new requests from me to add them as Friends. My daughter has received an odd message supposedly from me, but I did not send it.

  • 3 odpovědi
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od cor-el

more options

How do I check who is doing this and how do I remedy the situation?

How do I check who is doing this and how do I remedy the situation?

Všechny odpovědi (3)

more options

Sounds as if someone hijacked your email. Do a scan for malware.

If these don't find it or can't clear it, post in one of these forums for specialized malware removal help:

You can also do a check for a rootkit infection with TDSSKiller.

   Anti-rootkit utility TDSSKiller:
more options

Are these messages coming through Facebook? Possibly someone guessed or stole your password. If you haven't changed it already, it would be a really good idea to do that. Please see: https://www.facebook.com/help/748385731848104

And it also would be a good idea to change the password for the email account linked to your Facebook account, since a bad actor could use that account to reset your Facebook password and take over your profile.

more options