We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Windows computer crashed, trouble now restoring contacts and archives from backup files to the new computer

  • 1 odpověď
  • 3 mají tento problém
  • 8 zobrazení
  • Poslední odpověď od christ1

jgerberman
jgerberman
more options

Have been using TB for years and recently has a hard drive crash. Fortunately had a current back up to external Seagate drive. Did the restore but contacts and archives did not. I'm not certain that the backup had captured these (they are stored in hidden files). Enabled viewing of hidden files. Couldn't find any hidden files on the backup files of the external drive. Note: I had changed the location of archives to Local Folders.

Have been using TB for years and recently has a hard drive crash. Fortunately had a current back up to external Seagate drive. Did the restore but contacts and archives did not. I'm not certain that the backup had captured these (they are stored in hidden files). Enabled viewing of hidden files. Couldn't find any hidden files on the backup files of the external drive. Note: I had changed the location of archives to Local Folders.

Všechny odpovědi (1)

christ1
christ1
  • Top 25 Contributor
more options

Did you backup the entire Thunderbird profile from the old drive?

The profile is what you'd need to restore.

What did you do after reinstalling Thunderbird?