Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Cant install firefox from setup stub or english full installer (exe).

  • 1 odpověď
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od Scribe

more options

When trying to re-install after un-install, download stub installer gets to end of download. I choose run, it tries to install and freezes when starting the extraction.

Similar also happens when I download the english installer exe file. It started when my wife interrupted an update that was underway. I don't know at what stage the update was interrupted. Can anyone help?

When trying to re-install after un-install, download stub installer gets to end of download. I choose run, it tries to install and freezes when starting the extraction. Similar also happens when I download the english installer exe file. It started when my wife interrupted an update that was underway. I don't know at what stage the update was interrupted. Can anyone help?

Zvolené řešení

Hi, try completely uninstalling - Uninstall Firefox from your computer - you do not need to remove your Profile - under the heading 'Remove user data and settings.'

Now download from https://www.mozilla.org/en-US/firefox/all/

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (1)

more options

Zvolené řešení

Hi, try completely uninstalling - Uninstall Firefox from your computer - you do not need to remove your Profile - under the heading 'Remove user data and settings.'

Now download from https://www.mozilla.org/en-US/firefox/all/

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!