Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

all of a sudden my firefox is lagging on pages and switching between tabs. I removed the app and downloaded latest version, even 'refreshing' the installation.

  • 2 odpovědi
  • 4 mají tento problém
  • 1 zobrazení
  • Poslední odpověď od kinatlus

more options

it keeps freezing for about a few seconds to 20 seconds when scolling on a page or even trying to switch tabs.

it keeps freezing for about a few seconds to 20 seconds when scolling on a page or even trying to switch tabs.

Zvolené řešení

hi, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information page and take a look in the Accessibility section if accessibility is set to "true" there.

if yes, can you please copy & paste this whole section into a reply in the forum and see if the following fixes the performance problem: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (2)

more options

Zvolené řešení

hi, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information page and take a look in the Accessibility section if accessibility is set to "true" there.

if yes, can you please copy & paste this whole section into a reply in the forum and see if the following fixes the performance problem: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

more options

This solution worked! Thank you so much Philipp!!

go to the firefox menu ≡ > help ? > troubleshooting information page and take a look in the Accessibility section if accessibility is set to "true" there. 

if yes, go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.