We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Firefox is blocking Amazon videos on my pc. They play perfectly through Google Chrome so the problem has to be Firefox.

  • 5 odpovědí
  • 3 mají tento problém
  • 6 zobrazení
  • Poslední odpověď od FredMcD

more options

Firefox is blocking Amazon videos on my pc. They play perfectly through Google Chrome so the problem has to be Firefox. In the past the videos did play on Firefox. Something has changed but I did not change it.

Firefox is blocking Amazon videos on my pc. They play perfectly through Google Chrome so the problem has to be Firefox. In the past the videos did play on Firefox. Something has changed but I did not change it.

Zvolené řešení

waltlyons said

the problem turned out to be Tracking Protection

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (5)

more options

When did the problem start?

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Thanks that helped. I tried a number of things but the problem turned out to be Tracking Protection. The warning for this, the little shield in the upper left, is too subtle. The warning needs to be easier to see.

more options

Then you should tell Amazon video about it and also resolution can also affect how big those warnings are as well.

more options

Zvolené řešení

waltlyons said

the problem turned out to be Tracking Protection

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.