We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

can't change email due to "security reasons"

  • 4 odpovědi
  • 1 má tento problém
  • 12 zobrazení
  • Poslední odpověď od Happy112

more options

I have changed of email. I tried to add an secondary email and firefox blocked due to "security reasons". I tried to delete my account and create another one and I could not do it due to "security reasons"

Why is tihs happening?

I have changed of email. I tried to add an secondary email and firefox blocked due to "security reasons". I tried to delete my account and create another one and I could not do it due to "security reasons" Why is tihs happening?

Zvolené řešení

takumi.fujiwara said

I have changed of email. I tried to add an secondary email and firefox blocked due to "security reasons". I tried to delete my account and create another one and I could not do it due to "security reasons" Why is tihs happening?

Hi,

Would you please take a look at these articles and see if maybe they pertain to your problem :

https://support.mozilla.org/en-US/kb/accounts-blocked and : https://support.mozilla.org/en-US/kb/add-secondary-email-address-firefox-accounts

Přečíst dotaz v kontextu 👍 1

Všechny odpovědi (4)

more options

Could you please explain what this relates to. No idea what issue you have for anything.....

more options

Zvolené řešení

takumi.fujiwara said

I have changed of email. I tried to add an secondary email and firefox blocked due to "security reasons". I tried to delete my account and create another one and I could not do it due to "security reasons" Why is tihs happening?

Hi,

Would you please take a look at these articles and see if maybe they pertain to your problem :

https://support.mozilla.org/en-US/kb/accounts-blocked and : https://support.mozilla.org/en-US/kb/add-secondary-email-address-firefox-accounts

more options

the problem was my VPN address, I an using NordVPN with a Canada server. once I changed to a US server everthing went fine

thanks

more options

takumi.fujiwara said

the problem was my VPN address, I an using NordVPN with a Canada server. once I changed to a US server everthing went fine

Thank you for letting us know what solved the problem for you - might be helpful to others with the same problem  !