My 2018 and 2019 Emails all disappeared from my Inbox
My My 2018 and 2019 Emails all disappeared from my Inbox on October 18. The ones in my separate folders still exist. Any ideas for a solution?
Všechny odpovědi (3)
Possibly your mail files got corrupted. First of all create a backup of your Thunderbird profile folder. https://support.mozilla.org/kb/profiles-tb#w_backing-up-a-profile
Then try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder
Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a recent backup done prior to the corruption.
Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the Thunderbird profile with your mail.
For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird
Also see http://kb.mozillazine.org/Keep_it_working_-_Thunderbird
repair folder does nothing .. Inbox and Templates
did it again .. it worked for the Inbox, THANKS! but not for templates. I made a "templates folder repaired" folder in Templates, did a grand "drag and drop" so now all those emails are "visible" again.