Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Help Tab on Menu Bar

  • 2 odpovědi
  • 1 má tento problém
  • 3 zobrazení
  • Poslední odpověď od cor-el

JP
JP
more options

These have happened within the last few weeks. 1. When I do a search, Google automatically switches to Yahoo Search, How do I stop yahoo search? 2. In Options, When I click on extensions, add on, the page flashes for a second then reverts to a blank new tab?? 3. The 'help tab' on the 'menu bar', when i try to open 'Troubleshooting Information", the page flashes then reverts to a blank new tab?? 

I tried starting in slow mode, but that didn't change anything. Is there something I can do to restore these problems, I'm 67 and not that savvy with computer language, so please simplify any solutions you may recommend.

Thank you, JP

PS: I don't understand what I am suppose to do in the following section below ? Add images?? Troubleshoot Information; Share Data????

These have happened within the last few weeks. 1. When I do a search, Google automatically switches to Yahoo Search, How do I stop yahoo search? 2. In Options, When I click on extensions, add on, the page flashes for a second then reverts to a blank new tab?? 3. The 'help tab' on the 'menu bar', when i try to open 'Troubleshooting Information", the page flashes then reverts to a blank new tab?? I tried starting in slow mode, but that didn't change anything. Is there something I can do to restore these problems, I'm 67 and not that savvy with computer language, so please simplify any solutions you may recommend. Thank you, JP PS: I don't understand what I am suppose to do in the following section below ? Add images?? Troubleshoot Information; Share Data????

Všechny odpovědi (2)

FredMcD
FredMcD
more options

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; (<Control> [Mac=<Command>] <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove “ Yahoo “ Anything.

Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine, securedsearch

Now do the same in the computer’s Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you list your extensions as shown on the about:support page ?

You can do a malware scan just to be sure.