Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Password

more options

I've used a firefox auto-generated password on my gmail account and recently reset my pc... I log into my firefox account again hoping to have my saved password and it's nowhere to be found. Is there a way I can get that password back or is it lost for good?

I've used a firefox auto-generated password on my gmail account and recently reset my pc... I log into my firefox account again hoping to have my saved password and it's nowhere to be found. Is there a way I can get that password back or is it lost for good?

Všechny odpovědi (1)

more options

Usually Sync still has your data. Did anything come back -- bookmarks, other logins?

Did your Windows reset store your old data in a new temporary folder called

C:\Windows.old

Can you find such a folder on your system?

If so:

Before proceeding, please set Windows to show you hidden files and folders: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files

Then check here:

C:\Windows.old\Users\<username>\AppData\Roaming\Mozilla\Firefox\Profiles\

You might just have one profile folder, or you might have more than one. One way to tell whether a profile was one you were using recently is to check the date/time stamp on a file like places.sqlite or check the dates in the file names in the bookmarkbackups folder.

Anything there that we could work with?