93.0 update certain websites not working correctly
I have noticed a couple of websites I use for work not working correctly after update. I have tried on other browsers such as chrome and they work correctly. One site www.prideprovider.com will no longer allow me to hit the submit button after my information is entered. It worked before the update, but not after. I went through and deleted all history and cookies related to prideprovider and it still doesn't work. Any idea's of what might be going on?
Thanks,
Matt
Všechny odpovědi (10)
Make sure you are not blocking content.
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/
https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
I still have the same problem in troubleshoot mode. This worked before the most current update.
Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?
Starting Any Computer In Safe Mode (web link) Free Online Encyclopedia
https://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10/ +++++++++++++++++++++++++++++++++++++++++++++++ If the problem goes away with the computer in Safe Mode, the problem is with one of the other programs on the system.
As a test, disable your protection programs.
Can any of you go to the website I listed and just put in false info and see if it lets you hit the submit button? The submit button will not press on my firefox to even say invalid user info. I've used this site for 8 years or so with no problems until now, and it works on any browser except firefox. I guess if I need to move to a new browser I can, I have used firefox since it first started.
The link you provided is incorrect. I had to select a redirection link. I can confirm that, after entering incorrect details, the 'login' button was unresponsive.
The E-Business Home Page is located at https://www.prideprovider.com/OA_HTML/xxprd_ibeCAcdLogin.jsp
If you hover the mouse over any of the links, it is shown ( the link ) at the lower-left corner. But when you hover the mouse over the 'Login', nothing happens. It is just a picture. I think something is blocking that link.
I tried using Safe Mode, no good.
When you go to the site on google chrome or microsoft edge it's not just a image it is clickable.
I see some errors in the browser console but don't understand them.
The javascript code to submit the form (javascript:submitForm1('mainForm')) is broken. There is a function 'submitForm', but that function needs two parameters and is broken as well at least in Firefox.
You can submit the form with a bookmarklet with this code in the location field or use the Web Console to submit the form.
- javascript:void(document.forms['mainForm'].submit());
You can contact the website and ask them to look into this.