Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Thunderbird ESR has a message “Server imap.gmail.com has disconnected”.

  • 2 odpovědi
  • 0 má tento problém
  • Poslední odpověď od Wayne Mery

Alfred Cao
Alfred Cao
more options

I have 8 email accounts on Thunderbird, 5 Gmail and 3 Outlook. My newly added Gmail account has stopped downloading email, while all the others still work as they should. I keep getting pop-up messages from Thunderbird “Server imap.gmail.com has disconnected”. The problem started yesterday and only 1 of the 8 accounts. This new Gmail account is transferred from one of my Hotmail accounts. I have 7800 emails on the server waiting to come down. Alfred

I have 8 email accounts on Thunderbird, 5 Gmail and 3 Outlook. My newly added Gmail account has stopped downloading email, while all the others still work as they should. I keep getting pop-up messages from Thunderbird “Server imap.gmail.com has disconnected”. The problem started yesterday and only 1 of the 8 accounts. This new Gmail account is transferred from one of my Hotmail accounts. I have 7800 emails on the server waiting to come down. Alfred
Přiložené obrázky

Zvolené řešení

UPDATE I took the following steps on January 5 and 6 to troubleshoot the issue, but it still wasn’t working: 1. Verified that I had internet access since other emails were working. 2. Verified IMAP settings for Gmail (imap.gmail.com), port number (993 for SSL/TLS), and authentication method (OAuth2). 3. Double-checked that Gmail IMAP was enabled in the account settings. 4. Ensured the VPN was disabled. 5. Checked Downdetector (https://downdetector.ca/status/gmail/map/) to confirm there were no reported issues with Gmail. However, on January 7, the email started working again. I’m not sure why or how, but the issue has been resolved, and the email is now back up and running.

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (2)

Alfred Cao
Alfred Cao Autor dotazu
more options

Zvolené řešení

UPDATE I took the following steps on January 5 and 6 to troubleshoot the issue, but it still wasn’t working: 1. Verified that I had internet access since other emails were working. 2. Verified IMAP settings for Gmail (imap.gmail.com), port number (993 for SSL/TLS), and authentication method (OAuth2). 3. Double-checked that Gmail IMAP was enabled in the account settings. 4. Ensured the VPN was disabled. 5. Checked Downdetector (https://downdetector.ca/status/gmail/map/) to confirm there were no reported issues with Gmail. However, on January 7, the email started working again. I’m not sure why or how, but the issue has been resolved, and the email is now back up and running.

Pomohla vám tato odpověď?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Thanks for posting your findings.

Pomohla vám tato odpověď?

Položit dotaz

Pro přidání odpovědi se musíte přihlásit ke svému účtu. Pokud dosud nemáte účet, položte nový dotaz.