Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Firefox hangs, is not responsive and not even re-installation works

  • 4 odpovědi
  • 83 má tento problém
  • 1 zobrazení
  • Poslední odpověď od csbillings

more options

There are no more details to give, it hangs every time, will not respond to any click and I have re-installed several times.

There are no more details to give, it hangs every time, will not respond to any click and I have re-installed several times.

Zvolené řešení

It may be a problem with the profile (location where user data is stored). re-installing does not by default remove the profile.

If you can start the profile manager try creating a new profile, for details see Creating a new Firefox profile on Windows. If the new profile works, that article also has a link about transferring some of your original settings over to it. You can copy the bookmarks and passwords, but I recommend not copying other data as it may re-create the problem that you are experiencing.

Přečíst dotaz v kontextu 👍 3

Všechny odpovědi (5)

more options

Zvolené řešení

It may be a problem with the profile (location where user data is stored). re-installing does not by default remove the profile.

If you can start the profile manager try creating a new profile, for details see Creating a new Firefox profile on Windows. If the new profile works, that article also has a link about transferring some of your original settings over to it. You can copy the bookmarks and passwords, but I recommend not copying other data as it may re-create the problem that you are experiencing.

more options

Dear TonyE:

My gratitud to you sir, you resolved my dilemma and made my day. Blessings on you. Robert

more options

You're welcome

more options

I fixed this problem after reading the help file: Troubleshooting extensions and themes.htm. Start Firefox in Firefox Safe Mode. Select Tools from menu then - Add-ons - then select Extensions and Disable the Browser Defender Toolbar. This fixed it for me. I am using Win XP Professional version and Firefox version 3.6.13 downloaded Dec. 10, 2010.

Upravil uživatel csbillings dne

more options

Thanks SOOOOOOO much, you are a genius as I have been battling ALL day and I did what you suggested and voila ! Sorted ! (",)