Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

My comcast.net homepage will open ok in internet explorer browser but only opens a partial page with Mozilla Firefox. No error messages given it just won't include all the information that usually loads. Any suggestions

  • 2 odpovědi
  • 5 má tento problém
  • 4 zobrazení
  • Poslední odpověď od cmullins40

cmullins40
cmullins40
more options

It had been opening fine but then a couple of weeks ago it stopped opening correctly. I contacted Comcast and they said it is a problem with Mozilla as it opens ok on my computer with Internet Explorer. I am not using your latest version as it is not compatible with a couple of my programs.

It had been opening fine but then a couple of weeks ago it stopped opening correctly. I contacted Comcast and they said it is a problem with Mozilla as it opens ok on my computer with Internet Explorer. I am not using your latest version as it is not compatible with a couple of my programs.

Všechny odpovědi (2)

the-edmeister
the-edmeister
  • Moderator
more options

Clear Firefox's Cache

Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

If needed, delete the site's cookies

Right-click the page, choose View Page Info > Security > "View Cookies"

cmullins40
cmullins40 Autor dotazu
more options

I tried what you suggested and unfortunately it didn't help. My homepage still won't load correctly. Any other suggestions? Thanks!