Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Why can I no longer send e-mails when using updated firefox 13?

  • 4 odpovědi
  • 9 má tento problém
  • 13 zobrazení
  • Poslední odpověď od Peter Kessel

more options

I recently upgraded my Firefox 13 with a supplied and suggested security update. Since the upgrade I have been unable to send outgoing e-mail from my yahoo account. When I click the new e-mail button, or if I want to reply to a received e-mail. A yellow field telling me a plug in is required to operate in a 32 bit mode. When I click the restart button in the yellow field the e-mail system locks up and I cannot compose an e-mail or reply. Prior to updating firefox I received the same message and when I clicked the restart button the e-mail program restarted in a 32 bit mode without problem.

I recently upgraded my Firefox 13 with a supplied and suggested security update. Since the upgrade I have been unable to send outgoing e-mail from my yahoo account. When I click the new e-mail button, or if I want to reply to a received e-mail. A yellow field telling me a plug in is required to operate in a 32 bit mode. When I click the restart button in the yellow field the e-mail system locks up and I cannot compose an e-mail or reply. Prior to updating firefox I received the same message and when I clicked the restart button the e-mail program restarted in a 32 bit mode without problem.

Zvolené řešení

You may need to start Firefox in 32 bit mode if a plugin (Silverlight?) is needed that only runs in 32 bit mode.

You can use these steps to start Firefox in 32 bit mode:

  1. Close Firefox
  2. Start the Finder and open the Applications folder
  3. Right click or control-click the Firefox.app icon
  4. Select "Get Info"
  5. Select or Deselect "Open in 32-bit mode"
  6. Close the "Firefox Info" window
  7. Restart Firefox
Přečíst dotaz v kontextu 👍 4

Všechny odpovědi (4)

more options

can you try creating a mail with the browserplus plugin from yahoo disabled (you can do that in tools > addons > plugins)?

more options

Zvolené řešení

You may need to start Firefox in 32 bit mode if a plugin (Silverlight?) is needed that only runs in 32 bit mode.

You can use these steps to start Firefox in 32 bit mode:

  1. Close Firefox
  2. Start the Finder and open the Applications folder
  3. Right click or control-click the Firefox.app icon
  4. Select "Get Info"
  5. Select or Deselect "Open in 32-bit mode"
  6. Close the "Firefox Info" window
  7. Restart Firefox
more options

Thank you both for your help. in the end cor-el's solution was easier to implement and solved the problem. I am so grateful for the input.

bigken

more options

Cor-el; This solution quickly solved this conflict on my MacBook Pro 10.8.2, Firefox for Mac 17.0 and Yahoo! mail . . . Thank-you for the steps !