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Randomly Not Responding after Adobe released Flash version 11.4

  • 8 odpovědí
  • 31 má tento problém
  • 6 zobrazení
  • Poslední odpověď od TrusteerSupport

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It started on Friday, my Firefox has been non stop having issues of going into non-responding phase of about average 1-2mins then clears up or longer. Usually on a site using flash, I check my Task Manager and find 2 Flash 11.4 operations running with Firefox. It hangs too even when saving files or closing/switching to new tabs, so I don't think its all the new flash fault or not. Also randomly opens a tab in a new page at time when the freeze ends.

It's getting really annoying doing this all day.

It started on Friday, my Firefox has been non stop having issues of going into non-responding phase of about average 1-2mins then clears up or longer. Usually on a site using flash, I check my Task Manager and find 2 Flash 11.4 operations running with Firefox. It hangs too even when saving files or closing/switching to new tabs, so I don't think its all the new flash fault or not. Also randomly opens a tab in a new page at time when the freeze ends. It's getting really annoying doing this all day.

Zvolené řešení

This problem may be related to this link: https://support.mozilla.org/en-US/questions/939402

Přečíst dotaz v kontextu 👍 1

Všechny odpovědi (8)

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hello KodyYoung, what kind of security software are you using? please make sure that it isn't blocking or sandboxing plugin-container.exe or adobe's flashplayerplugin_11_4*.exe which are used to run flash content.

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Zvolené řešení

This problem may be related to this link: https://support.mozilla.org/en-US/questions/939402

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hello detsi, yes it sounds similar - what security program(s) are you running on your system?

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Hi, I use MSE real time with MBAM as back up. Windows firewall, Secunia, Trusteer and WOT.

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old versions of trusteer rapport are known to cause problems with flash/firefox. please make sure, that you're updated to the latest version:

http://download.trusteer.com/Gcur4Wtnu/RapportSetup.exe

http://kb.mozillazine.org/Firefox_crashes#Trusteer_Rapport

Upravil uživatel philipp dne

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Thanks for the info', madperson. I have updated Secunia so fingers crossed. I will advise on the outcome.

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Be it coincidence or not but the freezing has stopped. I forwarded the information regarding Rapport to another thread (https://support.mozilla.org/en-US/questions/939402) and it seems to have been met with some success. So, thanks, once again, madperson.

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Hi KodyYoung, feel free to contact our 24/7 free technical support team at: http://www.trusteer.com/support/report-problem In case the problem you are experiencing is related to Rapport we would be glad to be of assistance.