We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Firefox is stuck on "new tab"

  • 2 odpovědi
  • 4 mají tento problém
  • 3 zobrazení
  • Poslední odpověď od cor-el

Jgreen4012
Jgreen4012
more options

I can open my Firefox by my desktop shortcut and open as many "new tab" pages as I would like. The problem is I can't go to any other pages. No urls will work, I can type them in but as soon as I hit enter it just returns to the blank "new tab" page.

I have reset Firefox, restarted my computer, tried fixing my extensions and add ons. Nothing is working.

Help!!

I can open my Firefox by my desktop shortcut and open as many "new tab" pages as I would like. The problem is I can't go to any other pages. No urls will work, I can type them in but as soon as I hit enter it just returns to the blank "new tab" page. I have reset Firefox, restarted my computer, tried fixing my extensions and add ons. Nothing is working. Help!!

Všechny odpovědi (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Could you try Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

If Firefox is running, you can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

(If Firefox is not running, you can start Firefox in Safe Mode by holding down the Shift key when double-clicking the Firefox icon.)

In the small dialog that should appear, click "Start in Safe Mode" (not Reset)

Any difference?

Also, do bookmarks work? And/or does the search bar (the one to the right of the address bar) work?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: