Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox 29 either will not startup or stops responding immediately

  • 1 svar
  • 2 har dette problem
  • 1 visning
  • Seneste svar af Shinou

Shinou
Shinou
more options

I just downloaded the latest version of Firefox and immediately found it to be unstable; stopped responding 4 times within minutes of updating. Most of the time all I had to do was click Bookmarks and it would stop responding. Tried searching for help on here and tried a few things including clearing my cache, removing cookies and setting it clear history when it closes... etc

Now Firefox is completely unusable. Sometimes it won't start at all and when it does startup it immediately stops responding altogether. I have to force it to close by ending the processes. I have tried opening FF in safe mode, resetting it, uninstalling it and going back to ver 28, restarting my laptop... nothing works. Am assuming this is because it remembers my settings each time. I don't want to lose my bookmarks and extensions etc. so don't delete them along with uninstalling FF.

What can I do to fix this?

I just downloaded the latest version of Firefox and immediately found it to be unstable; stopped responding 4 times within minutes of updating. Most of the time all I had to do was click Bookmarks and it would stop responding. Tried searching for help on here and tried a few things including clearing my cache, removing cookies and setting it clear history when it closes... etc Now Firefox is completely unusable. Sometimes it won't start at all and when it does startup it immediately stops responding altogether. I have to force it to close by ending the processes. I have tried opening FF in safe mode, resetting it, uninstalling it and going back to ver 28, restarting my laptop... nothing works. Am assuming this is because it remembers my settings each time. I don't want to lose my bookmarks and extensions etc. so don't delete them along with uninstalling FF. What can I do to fix this?

Valgt løsning

Think I might've found a solution.

AppData/Roaming/Mozilla/Firefox/Profiles - went into the profile I currently use (left the default one alone) and removed the following: cookies.sqlite, cookies.sqlite-shm and cookies.sqlire-wal.

Then Firefox started normally and would respond, allowing me to return settings to what they were i.e deselecting 'Clear history when Firefox closes' which I've read is buggy in ver 29.

Firefox is now working normally and so far hasn't crashed.

Læs dette svar i sammenhæng 👍 0

Alle svar (1)

Shinou
Shinou Spørgsmålsstiller
more options

Valgt løsning

Think I might've found a solution.

AppData/Roaming/Mozilla/Firefox/Profiles - went into the profile I currently use (left the default one alone) and removed the following: cookies.sqlite, cookies.sqlite-shm and cookies.sqlire-wal.

Then Firefox started normally and would respond, allowing me to return settings to what they were i.e deselecting 'Clear history when Firefox closes' which I've read is buggy in ver 29.

Firefox is now working normally and so far hasn't crashed.

Ændret af Shinou den