Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

My wife can no longer access her email

  • 4 svar
  • 2 har dette problem
  • 18 visninger
  • Seneste svar af rkueker

rkueker
rkueker
more options

She suddenly lost the ability to receive email through thunderbird although she could send. The provider, century link, changed her password in an attempt to fix. I was able to access her address list but now she has lost past emails and still cannot receive or send.

rich kueker

edit: removed personal information for your protection. (philipp)

She suddenly lost the ability to receive email through thunderbird although she could send. The provider, century link, changed her password in an attempt to fix. I was able to access her address list but now she has lost past emails and still cannot receive or send. rich kueker <sub>edit: removed personal information for your protection. (philipp)</sub>

Ændret af philipp den

Valgt løsning

Can you still access the old account via webmail?

Læs dette svar i sammenhæng 👍 0

Alle svar (4)

christ1
christ1
  • Top 25 Contributor
more options

Never ever post your email password to a public forum. Make sure to change your email password on the server ASAP. After changing the password on the server, you'll also have to change the password Thunderbird has remembered. http://kb.mozillazine.org/Setting_and_changing_email_passwords

rkueker
rkueker Spørgsmålsstiller
more options

solved, but had to add new account to do so. Lost all old emails

christ1
christ1
  • Top 25 Contributor
more options

Valgt løsning

Can you still access the old account via webmail?

rkueker
rkueker Spørgsmålsstiller
more options

Phillip Thanks for removing; must have had a DA attack

thanks again