Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

The cursor jumps to the address bar while typing within a web screen. How do I fix this?

  • 2 svar
  • 1 har dette problem
  • 2 visninger
  • Seneste svar af cor-el

truthwins
truthwins
more options

I will be typing within a page and the cursor will jump to the address bar, sometimes after typing just 1 letter. I will go back to where I am typing and it jumps again, repeatedly! This happened before and I don't remember how we resolved the issue. I just fixed an issue wit Firefox being slow to start by resetting it (like they recommend) and this cursor problem started right away, so I assume this is related to Firefox.

I will be typing within a page and the cursor will jump to the address bar, sometimes after typing just 1 letter. I will go back to where I am typing and it jumps again, repeatedly! This happened before and I don't remember how we resolved the issue. I just fixed an issue wit Firefox being slow to start by resetting it (like they recommend) and this cursor problem started right away, so I assume this is related to Firefox.

Alle svar (2)

ideato
ideato
more options

Hello truthwins, try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  1. Open Firefox Options window (Preferences on Mac or Linux) as follows:
    • In Firefox 29.0 and above, click the menu button New Fx Menu and select Options for Windows or Preferences on Mac or Linux.
    • In Firefox 28.0 and previous versions, click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  2. In the Firefox Options (or Preferences) window, click the Advanced tab, then select General.
  3. In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  4. Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window