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Why does Thunderbird keep freezing & crashing

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  • Seneste svar af Gnospen

foulanchor
foulanchor
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I am totally convinced that Thunderbird is trying to put me out of business. I have been trying for three days to open Thunderbird that will show me my incoming emails, allow me to delete the ones I've read or don't wish to read - all without freezing and telling me it's not responding. I value Thunderbird because it allows me to insert images and stylize my messages not possible in other mail software. I have run Malwarebytes looking for root kits, spies etc . Then I ran my paid for AVG Premium Internet Protection and in both instances nothing was detected. I note that I am not alone with suffering from Thunderbird - I would truly appreciate help before I throw in the towel and go for Google Mail via Virgin media - which I hate.

I am totally convinced that Thunderbird is trying to put me out of business. I have been trying for three days to open Thunderbird that will show me my incoming emails, allow me to delete the ones I've read or don't wish to read - all without freezing and telling me it's not responding. I value Thunderbird because it allows me to insert images and stylize my messages not possible in other mail software. I have run Malwarebytes looking for root kits, spies etc . Then I ran my paid for AVG Premium Internet Protection and in both instances nothing was detected. I note that I am not alone with suffering from Thunderbird - I would truly appreciate help before I throw in the towel and go for Google Mail via Virgin media - which I hate.

Alle svar (1)

Gnospen
Gnospen
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Please add to your post the troubleshooting information. Help/troubleshooting information Click button "copy to clipboard", paste it in here

And please add as well the results of the following troubleshooting steps:

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • What is the Thunderbird version?
  • What operating system do you use (e.g. Windows 7)?
  • Do you use anti-virus and firewall software? What is the version?
  • Do you use Thunderbird add-ons?
  • Who is the email provider?
  • Who is the internet provider?
  • What is the exact error message?
  • What steps did you take right before this happened?