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Can I get live assistence?

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purolerebbetzin
purolerebbetzin
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I cannot receive or send emails. Passwords don't work.

I cannot receive or send emails. Passwords don't work.

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Toad-Hall
Toad-Hall
  • Top 10 Contributor
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If nothing is coming in or going out, perhaps you have recently updated Thunderbird.

check your Firewall/Anti-Virus program. Sometimes, Firewall/ Anti-Virus programs can seem to not realise that there is a new version of Thunderird and they block the TB Program.

Close Thunderbird. Access your Firewall/Anti-virus program and make sure Thunderbird is allowed. Once I had to set as block and then reset to Allow to get it to work. then restart Thunderbird.

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