We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox crashes

  • 1 svar
  • 1 har dette problem
  • 10 visninger
  • Seneste svar af philipp

msavoy_think
msavoy_think
more options

When I try to start Firefox it just crashes. Last crash report sent was Crash ID: bp-b5ccdd32-c60d-4105-acf7-3b1c92151028

Attached please find the error I try to close after submitting the report and it just keeps re-opening.

When I try to start Firefox it just crashes. Last crash report sent was Crash ID: bp-b5ccdd32-c60d-4105-acf7-3b1c92151028 Attached please find the error I try to close after submitting the report and it just keeps re-opening.
Vedhæftede skærmbilleder

Alle svar (1)

philipp
philipp
  • Moderator
more options

hi, thanks for providing a crash id - unfortunately this crash may be caused by websense endpoint security software that is running on a device. websense has released an updated version (8.1.2224) which may address the issue.

in case your computer is part of a managed enterprise environment, please get in contact with your it department about this issue. more information is available in bug 1181091.