Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Is there a way to display sent mail replies in email threads, so the entire exchange is visible?

  • 1 svar
  • 3 har dette problem
  • 2 visninger
  • Seneste svar af sfhowes

driddels
driddels
more options

Basically, I'd like to combine my Sent Mail (outbox) with my Inbox, so that threads can contain both sides of the conversation. I'm working a tech support position, and I need to be able to easily track a lot of conversations at one time.

Basically, I'd like to combine my Sent Mail (outbox) with my Inbox, so that threads can contain both sides of the conversation. I'm working a tech support position, and I need to be able to easily track a lot of conversations at one time.

Alle svar (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

There are a couple of add-ons that might help:

https://addons.mozilla.org/en-US/thunderbird/addon/copy-sent-to-current/

(read disclaimers about Gmail)

and:

https://addons.mozilla.org/en-us/thunderbird/addon/send-and-file/

To see all sent and received messages in a specific thread, right-click and 'Open Message In Conversation'.