Can send but not receive Yahoo mail with Thunderbird on Win 10
Since moving from a Windows 7 machine to Windows 10, the only program I've found so far that is giving me a problem is Thunderbird. I use POP3 on Yahoo mail and am able to send messages but not receive them with Thunderbird. When I attempt to retrieve mail that I know is on the server (can see it via web access), a message appears at the lower left side of the Thunderbird screen:
Yahoo: Connected to pop.mail.yahoo.com
and that's all I get. The program doesn't freeze or lock up, but the message doesn't go away.
I have quadruple-checked the POP3 server settings in Thunderbird, and they are correct. My password is correct. I have tried other email clients (Opera Mail and eM Client), and they work flawlessly using the same server settings. I've also checked to make sure that Windows Firewall is not blocking Thunderbird. I've exhausted everything I can think of trying, so I'm hoping someone here can point me at something that needs to be tweaked, either in Win 10 or in Thunderbird.
Using Windows 10 (Build 1607) and latest Thunderbird build (45.5.1). Any help would be appreciated.
Alle svar (4)
Could you post your settings please?
Please add the troubleshooting information to your post. To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help);
- Choose Troubleshooting Information;
- Clear the check box "Include account names";
- Use the button Copy to clipboard to select and copy all;
- Paste this in your post.
Please post back with this information and any other questions you might have.
As requested:
Application Basics
Name: Thunderbird Version: 45.5.1 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Thunderbird/45.5.1 Profile Folder: Show Folder
(Local drive) Application Build ID: 20161130024037 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (pop3) pop.mail.yahoo.com:995, SSL, passwordCleartext OUTGOING: , smtp.mail.yahoo.com:465, SSL, passwordCleartext, true OUTGOING: , smtp.mail.yahoo.com:465, SSL, passwordCleartext, false OUTGOING: , smtp.mail.yahoo.com:465, SSL, passwordCleartext, false OUTGOING: , smtp.mail.yahoo.com:465, SSL, passwordCleartext, false
account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
Crash Reports
Extensions Lightning, 4.7.5.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} abcTajpu "a b c type-oo", 1.8.5.1-signed.1-signed, false, {15a7ef52-8a77-426e-9e17-e21af257d7c8}
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.display.screen_resolution: 96 browser.display.use_document_fonts: 0 dom.apps.reset-permissions: true extensions.lastAppVersion: 45.5.1 font.internaluseonly.changed: true font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 4a64225b-5305-419b-b73d-1683dda5581 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1476687945 places.history.expiration.transient_current_max_pages: 104858 places.history.expiration.transient_optimal_database_size: 167772160 plugin.importedState: true print.printer_HP_LaserJet_1020.print_bgcolor: false print.printer_HP_LaserJet_1020.print_bgimages: false print.printer_HP_LaserJet_1020.print_evenpages: true print.printer_HP_LaserJet_1020.print_footercenter: print.printer_HP_LaserJet_1020.print_footerleft: &PT print.printer_HP_LaserJet_1020.print_footerright: &D print.printer_HP_LaserJet_1020.print_headercenter: print.printer_HP_LaserJet_1020.print_headerleft: &T print.printer_HP_LaserJet_1020.print_headerright: &U print.printer_HP_LaserJet_1020.print_in_color: true print.printer_HP_LaserJet_1020.print_margin_bottom: 0.5 print.printer_HP_LaserJet_1020.print_margin_left: 0.5 print.printer_HP_LaserJet_1020.print_margin_right: 0.5 print.printer_HP_LaserJet_1020.print_margin_top: 0.5 print.printer_HP_LaserJet_1020.print_oddpages: true print.printer_HP_LaserJet_1020.print_orientation: 0 print.printer_HP_LaserJet_1020.print_reversed: false print.printer_HP_LaserJet_1020.print_scaling: 1.00 print.printer_HP_LaserJet_1020.print_shrink_to_fit: true privacy.donottrackheader.enabled: true privacy.sanitize.timeSpan: 4 security.disable_button.openCertManager: false
Graphics
Adapter Description: Intel(R) HD Graphics 530 Vendor ID: 0x8086 Device ID: 0x1912 Adapter RAM: Unknown Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Driver Version: 20.19.15.4390 Driver Date: 2-18-2016 Direct2D Enabled: false DirectWrite Enabled: false (10.0.14393.351) ClearType Parameters: ClearType parameters not found WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 530 Direct3D11 vs_5_0 ps_5_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.316930d51ea9) GPU Accelerated Windows: 0
AzureCanvasBackend: skia AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.12 4.12
NSS 3.21.3 Basic ECC 3.21.3 Basic ECC
NSS Util 3.21.3 3.21.3
NSS SSL 3.21.3 Basic ECC 3.21.3 Basic ECC
NSS S/MIME 3.21.3 Basic ECC 3.21.3 Basic ECC
have you enabled less secure apps on the yahoo site? it is required.
Yes, that's enabled. I was able to receive using two other less secure clients, so that doesn't seem to be the problem.